Premier Vehicle Care | Accident Claims Form & GuidePremier Vehicle Care

Remember your rights

OUR GUIDE ON HOW TO MAKE A CLAIM
1. COME TO PREMIER WITH YOUR DETAILS AND WE WILL HANDLE EVERYTHING
2. CONTACT YOUR (NOT SO) LOCAL CALL CENTRE, BUT REMEMBER YOUR RIGHTS, BECAUSE THEY MIGHT NOT.

 

THERE ARE SOME FAMILIAR PHRASES YOU ARE LIKELY TO HEAR WHEN SPEAKING TO YOUR INSURER:
  • CALL CENTRE YOU MUST USE OUR APPROVED REPAIRER.
  • YOUR RIGHTSYOU CAN USE ANYONE, IT’S YOUR CAR, IT’S YOUR CHOICE.
  • CALL CENTRE YOU NEED TO GET 2 ESTIMATES
  • YOUR RIGHTSONLY 1 ESTIMATE IS REQUIRED AS ONLY 1 GARAGE CAN REPAIR YOUR CAR
  • CALL CENTRE IF YOU DO NOT USE THE APPROVED REPAIRER YOU ARE NOT ENTITLED TO A REPLACEMENT VEHICLE
  • YOUR RIGHTSUSE A GARAGE THAT OFFER REPLACEMENT VEHICLES, PREMIER HAVE A FLEET
  • CALL CENTRE IF YOU USE A NON APPROVED REPAIRER, WORK WILL NOT BE GUARANTEED
  • YOUR RIGHTSIT’S YOUR CHOICE AGAIN, PREMIER OFFER A LIFETIME WARRANTY ON REPAIRS.

PLEASE DON’T FORGET THE APPROVED REPAIRER DOES NOT MEAN A BETTER JOB, THEY ARE WORKING DIRECTLY FOR THE INSURANCE COMPANY

*Subject to terms and conditions

CALL US BEFORE YOUR INSURANCE COMPANY

0191 2400 700

Car Crash Form

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